“Sara’s insights have helped me understand and develop my resilience as our medical practice deals with current challenges. I’ve come to rely on her mentoring that helps me communicate more effectively with my colleagues and better manage my administrative responsibilities.”

Dr. Steve Seres, Cascade Physicians
I worked with Sara from 2003 until my recent retirement with the nation’s largest professional liability company. With her guidance, participants from over 150 medical groups successfully implemented wide ranging projects to improve patient care in a variety of ways. Physicians and administrators consistently found Sara’s programs and teaching curriculum highly relevant with countless success stories. Given today’s healthcare environment, Sara’s work represents the change agent process that will help medical groups navigate their way in what amounts to an uncertain future.

Dieter Zimmer, Vice President Patient Safety, The Doctors Company, retired
I used Sara’s extensive experience working with medical teams for strategies and time-management techniques that I didn’t have the time to research. Her insights and support have been invaluable in helping me analyze workflows for greater efficiency.

Karen Jones, Canby Clinic Manager, Pacific Medical Group
“I also wanted to say thanks for all the guidance you’ve given me and the tools for change. It’s been a rewarding experience!”

Dr. Samantha Marshall, MD
"Thanks for the positive reinforcement. The more things change the more we adapt to be in front of the curve ˜ greatly aided by your direction to keep us on task!

Paige Lenuson, Chief Operating Officer – Sports Medicine Oregon
“I have worked with Sara Olson for 10 years and she is an amazing resource. She brings significant depth of knowledge on clinic processes as well as decades of best practice ideas from her work with hundreds of medical clinics. Sara has been a creative, passionate partner in finding simple solutions for the complex problems which practices face on a daily basis.”

Patti Lind, Communication at Work

I have a folder called Quality Factor and in that folder are all of the various notes that I have from our meetings as well as all the documents that we have received over the years. As a body of work it is really great to have as reference materials as issues arise in the office or in my other work settings.

Dr. Yvonne Fried, MD – Ashland Center for Women’s Health